Hayden Real Estate - Torquay

Reviews of Hayden Real Estate - Torquay

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  John McIntosh Added January 28, 2023

  ★ ★ ★ ★ ★
  We were about to withdraw our property from the market after having it listed with Great Ocean Properties for approx 10 months with no sale, after spending $4k on marketing.
  
  We had a calamity of errors with Great Ocean Properties, which led to a fraudulent buyer being given access to our property without our consent, having to threaten to call the police to get them out, having to get the locks on the house changed, having to relocate our furniture and move back into the house after we had vacated and thought it was sold..... and if that wasn’t bad enough, having the director of the company insist that they were still entitled to the full commission on the fraudulent sale of $1.87m that never settled..... And that they would... ‘charge us commission again, the next time they sold it’
  
  Out of principle we decided to change agents even if it would cost us more to re-list it with another agent.
  
  We then engaged Bryan Hayden, Ben Smith and Darcy Bennett from Hayden real estate and our experience could not have been more different.
  
  Understanding that we had just been put through the ringer by another agent and that the property had been listed for 10 months, Bryan offered a sensible, low cost marketing strategy and commission structure. With some smart ideas to freshen the place up to get it sold.
  
  Ben Smith and Darcy Bennet, then got to work bringing people through. Understanding that we had been running open days for almost a year, the boys put in extra effort to coordinate the open day times to minimise the disruption for us.
  
  Within 6-8 weeks it was sold.
  The sale price, was the same Advertised price that it had been listed at for almost a year.
  
  Our family can not thank the guys at Hayden real estate enough. I have never left an online review in my life before, but I felt that the contrast in our experience between these two real estate agents and company directors needed to be highlighted.
  
  The sign of a good agent and company director in my mind is what they choose to do in a difficult situation.
  
  Do they choose a quick buck or their integrity?
  
  These two agents and company directors had a choice. In my mind Bryan chose integrity.
  Thanks again Bryan, Ben and Darcy, keep up the good work.
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  Mark Barker Added January 27, 2023

  ★ ★ ★ ★ ★
  5 star work from Cynthia and Julie at Haydens.
  
  You get what you pay for with property managers. The quality this crew brings to their service is worth exponentially more than the marginal additional cost relative to some of their competitors. The team know the area, know how to get properties rented with good quality folks and know how to communicate.
  
  They are a good bunch and worth every penny. Get around them!
  
  Happy customer for multiple years. Great work guys
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  Grant Cosgriff Added January 26, 2023

  ★ ★ ★ ★ ★
  Brent Hartigan and the team were first rate and provided great service through the whole purchase process. Recommend Brent and the team for either your selling or purchasing needs on the Surfcoast
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  Sean Added January 09, 2023

  ★ ☆ ☆ ☆ ☆
  Wasted an hour driving to look at online commercial listing that has sold sticker on sign in Torquay. Bet if I check again in a week it will still be up! Not acceptable
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  Dan Fogarty Added January 06, 2023

  ★ ★ ★ ★ ★
  What can we say, it was a fantastic experience from start to finish, Brent was diligent, highly informed, considered and always provided the right advice even when we didn't want to hear it. Brent's insights and creative thinking and his relentless hard work was instrumental in finding a settlement that was mutually beneficial. He was an absolute pleasure to deal with and we can't recommend him enough,

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About hayden.com.au

Hayden Real Estate | Property For Sale & Rent
Residential & Commercial Sales and Property Management in Bellarine & Surf Coast, Ocean Grove, Torquay, Leopold, Anglesea and surrounding suburbs.