Torquay Thai

Reviews of Torquay Thai

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  Ayoung Jo Added October 02, 2022

  ★ ★ ★ ★ ★
  Visited a month ago, and had a really nice curry, fried rice and fish cakes. Service was kind but a bit slow. I think it was because they didn't have enough staffs or had many delivery/pickup order.
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  Tung Chau Quach Added September 26, 2022

  ★ ★ ★ ☆ ☆
  Taste not bad if treated as western stir fried, but not really authentic Thai.
  
  Fried chicken wings came out raw inside, got sent back to kitchen and second batch was a bit better. Third attempt was well cooked though.
  
  Thai salad was full or parsley and onions, with 2 prawns, 3 pieces of squid and 1 scallop. Not Thai!
  
  Ordered rice and it sat in the kitchen until we ran out and patient and reminded the staff. She brought out instantly...
  
  Kids waited 20-30 mins for their beloved food to arrive. Hungry enough so we didn't have energy to take photos.
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  Shane Elevato Added September 22, 2022

  ★ ☆ ☆ ☆ ☆
  Shocking service. Ordered online and was quoted 55 min delivery time. I called after we’d been waiting an hour and half and the manager stated they hadn’t even started preparing the order. They’re greedy and take orders with payment in advance, under quoting delivery time, then offer no apology when the time blows out. This is a common story for this business. Do yourselves a favour and order from somewhere else.
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  Alisha Marfatia Added September 22, 2022

  ★ ★ ☆ ☆ ☆
  Best tasting Thai food in Torquay but sadly the service is possibly the *worst* I’ve experienced in years!!
  
  We’ve continued to order from here as we love the food… but every single time, they have left out a dish… not put the order through after we waited 40 minutes for it and then had to wait another 30 minutes… every time - the service has been such a horrible experience, and never any responsibility taken for it.
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  Scott Christophers Added September 12, 2022

  ★ ☆ ☆ ☆ ☆
  Meal was ordered online, once placed was advised it was going to take 70min.
  
  2 hrs past, so we went to the restaurant & advised that it was with the driver. 2hrs and 30min still no meal. We went to the restaurant again it’s on the way.. the food then arrived 3hrs later. But they had left out half the order.
  
  There was no apology or ownership of the error. When insisting on a refund advised that it would go back on my account within 3 hours… 24hrs the money is not on my account.
  
  Also no one answers the phone as they are too busy doing nothing.
  
  Please save your money, DO NOT ORDER FROM THIS RESTAURANT you will not get your food. And there is no customer service.

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About torquaythai.com

Torquay Thai .com the best Thai food in Torquay!
Torquay Thai Authentic Thai Cuisine in a fabulous true Thai atmosphere
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